Whether you’re looking for a quote or you’d just like to say hello, David and Charlotte will be pleased to receive your message, and aim to reply within 24 hours.
Phone: 07776 252539 or 01752 313474
YonYonson, HQ Business Centre, 237 Union Street, Plymouth PL1 3HQ
In this section, you’ll get an idea of how we work with our clients, and find answers to the most common questions we get asked. If you have a query that is not covered here, please get in touch and we’ll be glad to help.
We’ll get in touch and ask you a few more questions about the exact nature and scope of your project. We’ll then put together a quote and project proposal, outlining the processes and time frames involved.
We will give you a full breakdown of costs in your quote, including any ongoing fees like hosting and optional site maintenance. YonYonson work hard to keep our processes streamlined and our prices affordable. Many different factors influence cost, e.g. whether you need us to provide ecommerce facilities, logo design, photography and other content. We work with most budgets, and will create the best website we can within your budget.
This depends very much on your individual project. If you have a deadline in mind please let us know on the contact form. Websites usually take from a week to a few weeks depending on their complexity. Please note that the speed with which you send us your content is a major factor in determining how long a website will take to complete. We cannot begin the design process until we have all of the content. Most clients are surprised at how time-consuming it is to prepare text and images for their website, especially start-ups who are still working on their business plan. If you would like us to create your content for you, please consult our Creative Services section for more details. We will be happy to help.
We give our clients extensive support and advice on preparing web content in our Toolbox, at no extra charge.
You can be involved as much or as little as you wish. Some clients like to collaborate with us quite closely, whereas others prefer to stand back and leave the project in our hands.
We will draw up a personalised maintenance plan to keep your website tuned up, or if you need extra support after the completion of your site.
This is your choice. YonYonson provide a complete web design and hosting service. We will host your site and purchase your domain name for you. This is subject to an annual renewal fee. If you need a site redesign and already have your domain and hosting we can transfer these to our servers if you wish.
You own your domain name. It is easier for us to administrate it while we are hosting your site, but if you choose to move to another provider, we will be happy to transfer it for you.
Not necessarily. We have designed successful websites for many clients by communicating via phone, email, and other online tools. However, we do feel that it is productive to have a face to face meeting in the early stages of a project.